Right from the first moment that you contact SOLTEVA ELEVACION, our specialized team gets to work to offer you the best attention possible to provide you with adequate and satisfactory solutions to your problems of accessibility in your home or place of work.

In our very first call or email we will explain all the different solutions which may apply to your particular problem. If it’s convenient for you the next step would be to arrange a visit within 24 hours to your home because we realize how uncomfortable and even dangerous it can be every day that passes without solving whichever problem you may have with your stairs.

Once you give us your OK we immediately start arranging to take all the measurements necessary to compile your own made-to-measure, “E-Survey”. This survey uses the very latest photographic equipment and software to compile very precise drawings of your particular solution which enables us to maximize the actual space available. With this “E-Survey” we can then install your chairlift, platform lift, elevator, swimming pool lift or ramp with total confidence knowing that we will be maximizing the facilities available be it in your own home, communal building, business premises or public amenity.

We guarantee professional solutions with a personal and friendly service in the shortest time possible. We will be offering you this service during all the different stages from the drawing board to the after-sale service whether you install a chairlift, platform lift, elevator, swimming pool lift or ramp.

The whole process of installing your personalized mobility solution will be carried out by our own qualified personnel with a minimum of over 15 years’ experience. Our staff can do this installation in Malaga, Seville, Cordoba, Jaen, Huelva, Almeria, Cádiz, Granada, Gibraltar, Murcia, Alicante, Valencia, Albacete, Cuenca, Toledo, Ciudad Real, Badajoz, Caceres or Madrid with the backing offered as official distributors of some of the best known mobility providers worldwide.

How long it will take us to finish your particular installation will vary from 3-5 days for a straight stairlift; 3-4 weeks for a curved one and 4-8 weeks for a curved platform lift or vertical elevator.

Once the installation is completed we will hand over the Technical Specifications, the Owner’s Manual and the Maintenance Instructions. At the same time that we give you the keys the technician will explain carefully how to operate it correctly, the different safety features and its particular characteristics assuring him that you understand it totally for your own safety. He will dedicate as much time as needed to ensure this is so and go over the procedure as many times as required.